The World Trade Centre, Echelon Square, Level 3, East Tower, Colombo 1, Sri Lanka is the address of the Colombo city office. Serving a variety of client needs, the office is open Monday through Saturday from 8:30 AM to 5:00 PM, including public and commercial holidays. 

To manage particular facets of its business, SriLankan Airlines has set up specialist offices in addition to the city office. At Katunayake's Bandaranaike International Airport, the Colombo Airport Office is open 24/7 to help passengers with flight-related needs. The freight Office oversees freight services and is open Monday through Friday from 8:15 AM to 5:00 PM. It is located at No. 28, De Vos Avenue, Colombo 4.

A whole range of services are available at the Colombo office to improve the trip. These include booking and canceling airline tickets, rescheduling tickets, online check-in support, baggage services, and details on the cabin facilities. Unaccompanied minors, passengers with disabilities, and pet owners can also take use of special services. The office also offers details on airport lounges, visa requirements, and other travel-related services.

SriLankan Airlines moved its corporate offices from the World Trade Centre to its own renovated building at Sir Baron Jayatilaka Mawatha, Colombo 01, as a calculated move to simplify operations. Air Lanka purchased this ancient home in 1985, and it combines modern interior design with Dutch Colonial architecture. The airline's efforts to increase operational efficiency are reflected in the relocation, which has led to significant yearly rent savings. Visit- Sri Lankan Airlines Colombo Office in Sri Lanka